Ok 11 Terms & Conditions — The Complete Guide to Using the Platform

1 Introduction

By using the ok 11 website or mobile application, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms constitute a legally binding agreement between ok 11 and each registered user.

Ok 11 is an internationally licensed online gaming and betting platform serving users in Bangladesh and beyond. Please read the following terms carefully before using any ok 11 services. Continued use of the platform constitutes acceptance of these terms.

2 Account Rules

The following rules must be followed when managing your account on ok 11:

• Each individual may register only one ok 11 account. Multiple accounts are strictly prohibited.
• All information provided during registration must be accurate and truthful. Providing false information will result in account termination.
• Keeping your ok 11 account password confidential is your responsibility. Sharing your password with any third party is not permitted.
• Accounts may not be transferred or sold to another person.
• Completing identity verification (KYC) after registration is mandatory for large withdrawals.
• Ok 11 reserves the right to temporarily suspend and verify any account at any time if there is reasonable cause for suspicion.

3 Payments & Transactions

All financial transactions on ok 11 are governed by the following rules:

Ok 11 only processes withdrawals to the user's registered mobile banking number. Payments to third-party accounts are not permitted. Withdrawals of large amounts (৳50,000+) may require additional security verification.

• Deposits must be made from the user's own mobile banking account only.
• Ok 11 reserves the right to hold payments pending verification if any suspicious transactions are detected.
• Accounts found to have fraudulent payments or chargebacks will be terminated immediately.

4 Betting Rules

All betting rules on ok 11 are outlined below. These rules apply to all types of bets:

• Once confirmed, bets cannot be cancelled (except in cases of match cancellation or void outcomes).
• Odds are set by ok 11's expert team. ok 11 reserves the right to void any bet placed at odds that were displayed incorrectly due to a technical error.
• If a match is suspended or abandoned and does not resume within 48 hours, the bet will be voided and the stake refunded.
• In live betting, confirmed bets remain valid even if a connection is lost.
• Ok 11 reserves the right to limit the bet amount for any user.
• Placing opposing bets on the same event (arbitrage betting) is prohibited.

5 Bonuses & Promotions

The following rules apply to all ok 11 bonus and promotion offers. ok 11 believes bonus terms should always be clear and fair:

• Each bonus has its own wagering requirements, validity period, and maximum bet limit.
• The maximum single bet using bonus funds is generally ৳500 or 10% of the bonus amount — whichever is lower.
• Withdrawals are not permitted until the bonus wagering requirement has been met.
• Claiming bonuses through multiple accounts is considered fraud.
• Ok 11 reserves the right to modify or withdraw any bonus offer at any time.
• Cashback bonuses apply only to bets placed with your own funds, not bonus funds.

All current promotion offers on ok 11 Latest Promotions on the page. New offers are added every week.

6 Security & Privacy

Ok 11 places the highest priority on protecting user data. Key security principles:

• All connections are secured with 256-bit SSL encryption.
• Ok 11 will never ask for your OTP or password via SMS, phone call, or email.
• Personal data is never sold or shared with third parties.
• Payment information is stored on a separate encrypted server.
• Regular security audits and penetration testing are conducted.

For more details, visit our Privacy Policy page.

7 Prohibited Activities

The following activities are strictly prohibited on ok 11. Violations will result in permanent account termination and, where applicable, legal action:

• Placing bets using laundered or illegally obtained funds.
• Using bots or automated software to place bets.
• Betting using match-fixing arrangements or insider information.
• Placing opposing bets across multiple accounts on the same event to exploit arbitrage.
• Deliberately exploiting technical errors or glitches on the platform.
• Threatening or intimidating ok 11 staff.
• Operating an account using someone else's identity.

8 Responsible Gaming

Ok 11 firmly believes that betting should be a form of entertainment, not a source of income. That's why responsible gaming tools are always readily available on ok 11:

• Set your own daily, weekly, and monthly betting limits.
• Option to set a temporary cooling-off period (1 day to 3 months).
• Long-term self-exclusion (6 months to permanent) available directly from your account.
• Ok 11 will also proactively alert you if signs of problematic gaming are detected.

Learn More Responsible Play View page.

9 Terms Update Policy

Ok 11 reserves the right to update these Terms & Conditions at any time. In the event of changes:

• Registered users will be notified via email and SMS at least 7 days before any changes take effect.
• The "Effective Date" at the top of this page will be updated accordingly.
• For significant changes, you will be prompted to provide your consent at login.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms.

10 Contact

For any questions or feedback regarding these Terms & Conditions, please contact ok 11: