Ok 11 FAQ — Answers to all your questions on betting, casino & payments

Cricket betting is the most popular section on ok 11 in Bangladesh. Here's a step-by-step breakdown:

1Go to the Sports section — after logging in, from the menu Sports Betting Enter the section and apply the cricket filter.

2Select a match — You'll see a list of upcoming and ongoing matches. Live matches are tagged with "LIVE".

3Select bet type — ok 11 offers a wide range of cricket bets: match winner, total runs, first wicket, top run-scorer, over/under runs, ball-by-ball betting, and more.

4Add to Betslip — Click on your preferred market to open the bet slip on the right. Add multiple selections to a single slip to place a single or accumulator bet.

5Enter the amount and confirm — minimum bet ৳10. Enter your amount, see your potential winnings, and hit the "Bet" button.

In live betting, odds shift constantly, so quick decisions matter. ok 11's Analysis Check match statistics from the section and place smarter bets.

ok 11 keeps a complete record of all your activity. Here's how to view it:

To view your betting history:
Log in → click the profile icon → go to "My Bets" or "Betting History". You'll find a full list of all your bets there — date, time, bet type, amount, outcome, and profit or loss. Use the filters to sort by specific date, sport, or result (won/lost/ongoing).

To view your transaction history:
Go to Profile → "Wallet" or "Transactions" section. Reference numbers and statuses for all transactions — deposits, withdrawals, and bonus credits — are available there. Records up to 90 days old can be viewed directly. For anything older, Help Centre Submit a request.

To create an account on ok 11 Minimum age: 18 Age verification is strictly enforced. Registration and betting on ok 11 are strictly prohibited for anyone under 18.

When age verification takes place:

• Your date of birth is required at registration.
• KYC verification — national ID or passport — is required before your first withdrawal
• Identity verification may be required for large transactions at any time.

What happens if someone provides false information: Registering with a false age will be caught during account verification. In that case, the account will be permanently closed and any funds held may be forfeited.

ok 11 Responsible Gaming As part of our policy, we are committed to protecting minors. Keep your device password-locked to prevent any underage family members from accessing your account.

ok 11's VIP program is divided into five tiers. Points accumulate with every bet you place, and your tier rises as your points grow:

Bronze: All new members start at this tier. Monthly cashback 2%, birthday bonus.

Silver: Bet a minimum of ৳5,000 per month to qualify. Benefits: 5% cashback, faster withdrawals (within 1 hour), and weekly free bets.

Gold: ৳20,000+ bet per month. Benefits: 8% cashback, dedicated account manager, access to exclusive promotions.

Platinum: Bet ৳50,000+ per month. Benefits: 12% cashback, priority support, higher withdrawal limits, and exclusive event invitations.

Diamond: ok 11's highest VIP tier — by invitation only. Includes a dedicated account manager, custom bonuses, unlimited withdrawals, and exclusive gifts.

ok 11's Live Casino brings the real casino experience straight to your home — professional dealers run the games in person while you join live through a video stream.

How to play:

1. Log in to ok 11 and go to Casino → Live Casino.
2. Pick your game: Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar — all your favourite live games are here.
3. Choose a table — tables are available at various betting limits. The minimum bet typically starts from ৳50.
4. Place your bet using the chip icon on screen, the dealer will deal the cards or spin the ball, and the result will be calculated automatically.

What makes Live Casino special: ok 11's live games run 24/7, with HD video streaming and multi-camera coverage so every moment comes through crystal clear. Some tables also feature Bangla-speaking dealers.

Odds are the most fundamental concept in betting. On ok 11, you'll typically see Decimal Odds This is the most straightforward format to understand.

How decimal odds work:
Say a match shows Bangladesh's odds at 2.50. This means:
If you place a ৳100 bet and Bangladesh wins, your return will be: ৳100 × 2.50 = ৳250 (including your original ৳100 stake). Net profit = ৳150.

What low vs. high odds mean:

• 1.20 or below: Heavy favourite. High chance of winning, but lower returns.
• 2.00: 50/50 chance. A ৳100 bet returns ৳200 if you win.
• 3.00 or above: The underdog. Lower chance of winning, but a bigger payout if they do.

You can change the odds format anytime in ok 11's settings — choose between European (decimal), British (fractional), or American format. Most Bangladeshi users find decimal format the most straightforward.